Show Your Customers Total Commitment to Their SatisfactionĬustomer reviews are an invaluable business asset. With an online review monitoring system, you can: Streamline Your Reputation Monitoring Process and Gain Control of Your Brand’s Narrativeīrand monitoring has a direct impact on your business reputation, search engine optimization (SEO) and online visibility. This could lead to the circulation of malicious or damaging information about your brand across the web. Without a solid reputation management strategy in place, disgruntled customers have the freedom to say whatever they like and stain your company image. It involves monitoring your brand mentions and customer feedback on multiple review sites and locations and implementing active measures to build and maintain a positive brand image.Īccording to a Local Consumer Review Survey conducted by BrightLocal, a whopping 85 percent of consumers place their trust in online reviews.
Online review monitoring is the process of taking control of online conversations about your brand.
If they choose a 1-3 star review, they’ll be asked to send you an email directly, reducing the amount of negative reviews overall.Gain Actionable Insights and Improve Your Marketing Campaigns Meanwhile, Cohlab.Reviews generates a page for people to leave you reviews as well – just like our leave-a-review page here! If they choose to leave you a 4-5 star review, they’ll be able to choose which review website they’d like to do that at, and get linked right to your profile. It then brings those reviews back to your website, and displays ALL of them, from every review site, on one page – just like our reviews page here – making it easy for potential customers to see how awesome you truly are. Once our online review software is set up, it zooms out to your review locations every 12 hours – Facebook, Google, Yelp, Houzz, HomeAdvisor, BBB, etc. Our Cohlab.Reviews software is easy-to-use and does it’s job well. How do you do it? How do you get more good reviews, and slow down bad reviews?Ī review freeze ray? Some sort of pit trap? K-review-ptonite?